Meet our team: Paula Sánchez

Meet our team: Paula Sánchez

First, we shall get to know Paula, in charge of Sciling’s Human Resources area. Let us take a brief look at her professional career, her work philosophy and her opinion about the impact technology is having on the human side of companies. Moreover, she is going to tell us what her contribution to the Sciling team involves and we will discover one of her hidden secrets.

Paula, tell us something about yourself and your career.

“I always start by talking about my high school days, but I’ll be very brief. When I was at high school I didn’t know what to study, so I signed up for a semi-vocational course and a teacher asked me, ‘Have they made you tired of studying already?’ And I said, ‘I’m not tired of studying; I just want to study something else.’ So I studied an intermediate degree in administrative management and it was very practical for me.”

“Around that time I set myself several goals and then I did a higher degree in Management Assistance while working. While I was studying the higher degree, I studied the subject of Human Resources Management—and I loved it. I quickly realized that it was something I wanted to dedicate myself to.”

“One of the things that motivated me to study Human Resources was my relatives’ negative work experiences. I remember that they often came home saying how they were treated at work, and I realized that they were not as appreciated as they deserved.”

“This aroused a deep interest in me for improving the human side of companies. We spend more than a third of our lives working, so it’s very important to feel good in the work environment. What happens to us at work has a profound impact on our family life and how we treat the people around us.”

“Finally, after studying a great deal, I got into university and confirmed that Human Resources was my vocation. After graduating, I was in a technology-based company and gained a bit of experience until I joined Sciling.”

How do you see the job market in the sector?

“These days there are a lot of professionals in the technology sector, so companies have to compete to attract new employees. It’s not simply about offering them a better salary or more holidays. Actually, the thing that can ensure a worker stays and performs well is the way they are treated in a certain company.”

“In general, a lot of workers prefer to stay in a company where they are treated well, even if they get paid a little less. When employees perceive that the company where they work appreciates their effort and protects their rights, they feel more motivated and do their work with greater enthusiasm and dedication.”

What differences do you see in the technology sector compared to other sectors?

“Basically, I think the technology sector is one of those that gets the most proposals for investment over the year and where a lot of money is involved. Now, in that sense there is a considerable degree of inequality, since many technology companies don’t have enough liquidity to compete with today’s technology giants.”

“Even so, small and medium-sized companies can compete in other things, and that’s where the Human Resources area plays an important role.”

What should companies do in the current situation?

“In today’s world, technology companies should compete with and for their most valuable asset: workers. They should make a commitment to implementing new formulas and resources to improve the work culture, which will enable them to set themselves apart from the rest and ensure proper, efficient customer service.”

“I believe that small and medium-sized companies in the technology sector have great potential to compete through the Human Resources area. This is because two companies might have the same facilities and offer the same product or service, but they will never have the same workers.”

“So, each company has unique opportunities to develop an individual work culture to satisfy the clients, making them feel secure and at ease, just as the workers in that company feel, too. No amount of money can compete with the power of loyalty garnered through good customer service.”

“This is especially important in companies in the technology sector, where many of their employees may not have been given training to serve the general public. Human Resources can act as a filter to select suitable employees committed to the client, in addition to providing each and every worker with the training they need in this regard.”

How do you see technology influencing the human resources sector?

“In that sense, I think that Human Resources professionals can delegate time-consuming, repetitive tasks to technology. For example, I know of a kind of technology capable of scanning each CV for keywords related to the applicant’s profile. Doing that manually takes hours, but with the help of technology it only takes a few minutes.”

“On the other hand, I don’t think companies will decide to replace an HR technician with a robot. Rather, technology can take care of the more automatic tasks, while the human does work that requires creativity and common sense.”

What are you going to do in Sciling?

In Sciling, I’ll be the intermediary between the workers and the company, trying to find common ground between the interests of both parties so that things always run smoothly. This is a point that has been gaining relevance over time, as the team of workers at Sciling continues to grow.”

Why did you choose Sciling?

I chose Sciling because it’s a company with a variety of disciplines, in other words, where I can do a little of everything and not end up doing just one thing. I leave the monotonous work to the machines, but I have always liked and been motivated by doing a bit of everything and continuing my ongoing, comprehensive education. I feel that Sciling gives me that opportunity, and I’m willing to take it.”

You might leave Sciling if…?

“Something that might demotivate me a lot would be to feel not very useful, unappreciated within the work team. The energy that drives any employee comes from knowing that their work is important and feeling that their effort is appreciated and duly rewarded. I want to feel that way at Sciling, and make all my co-workers feel the same way.”

Tell us some gossip about yourself. Any hidden secrets?

The truth is I’m not one of those people that keeps secrets, but there is something that I’ve never told anyone. It’s this: when I’m bored with my mobile phone, I start reading news suggested by Google in search of misspellings in the texts. I do it almost automatically, and when I find one, I say to myself: ‘How is it possible this can this happen?’ Yes, I’m careful when writing so as not to make any spelling mistakes.”